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Pre-launch draft. This document is in effect for our closed beta and will be reviewed by legal counsel before public launch. Last updated: July 1, 2026.

Terms of Service

Effective July 1, 2026

1. About Rempli

Rempli is a patient intake platform that connects to your electronic health record (EHR) via the SMART on FHIR standard and uses that data to pre-fill medical intake forms on behalf of healthcare providers. By using Rempli — whether as a patient completing a form or as a provider managing intake workflows — you agree to these Terms of Service.

2. Eligibility

You must be at least 18 years old to create a Rempli account. If you are completing a form on behalf of a minor or an individual for whom you are a legal authorized representative, you represent that you have the legal authority to do so and that the information you provide is accurate to the best of your knowledge.

3. Patient Responsibilities

As a patient using Rempli you agree to:

  • Provide accurate and complete information on all intake forms.
  • Review all pre-filled data before submitting — Rempli imports data from your health record automatically, and that data may be incomplete or outdated.
  • Keep your Rempli account credentials secure and not share your magic link sign-in emails with others.
  • Use Rempli only for its intended purpose of completing medical intake forms.

4. Provider Responsibilities

As a healthcare provider or practice administrator using Rempli you agree to:

  • Use Rempli only for legitimate patient intake purposes in connection with your healthcare practice.
  • Ensure that your use of patient-submitted data complies with all applicable laws, including HIPAA.
  • Execute a Business Associate Agreement (BAA) with Rempli before processing real patient data in production. During the closed beta period, a BAA will be provided separately.
  • Not share provider portal credentials or intake links in ways that could expose patient data to unauthorized parties.
  • Promptly notify Rempli of any suspected data breach or unauthorized access.

5. Health Data and HIPAA

Rempli acts as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We handle Protected Health Information (PHI) on behalf of covered healthcare providers. We do not diagnose, treat, or provide medical advice. All clinical decisions remain the responsibility of the treating provider.

Rempli accesses your EHR data only with your explicit authorization via the Epic MyChart OAuth login flow. You may revoke this authorization at any time through your MyChart account settings. Revoking authorization will not delete data already submitted to a provider.

6. Epic and Third-Party Services

Rempli integrates with Epic's SMART on FHIR API to retrieve patient health records. Your use of the Epic MyChart login is subject to Epic's own terms and policies. Rempli is not affiliated with Epic Systems Corporation.

Rempli uses Anthropic's Claude API to assist with form analysis. Data sent to Anthropic for this purpose is governed by Anthropic's API terms and our Business Associate Agreement with Anthropic.

7. No Medical Advice

Rempli is an administrative tool. Nothing on Rempli constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical decisions.

8. Intellectual Property

Rempli and its original content, features, and functionality are owned by Rempli and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written consent. Your patient data belongs to you — Rempli claims no ownership over it.

9. Disclaimers and Limitation of Liability

Rempli is provided "as is" during this beta period without warranties of any kind. Rempli is not liable for errors in pre-filled data imported from your EHR, for decisions made by providers based on submitted information, or for service interruptions. In no event shall Rempli's aggregate liability exceed the amount you paid for the service in the preceding 12 months, or $100, whichever is greater.

10. Termination

Either party may terminate use of Rempli at any time. Rempli may suspend or terminate access for violations of these Terms. Upon termination, your right to use the service ends immediately. Providers may request deletion of their practice data by contacting us. Patients may request deletion of their stored health profile through their account settings.

11. Changes to These Terms

We may update these Terms as Rempli evolves. We will notify providers by email and post the updated Terms with a new effective date. Continued use after changes constitutes acceptance. If you disagree with updated Terms, you may stop using Rempli and request account deletion.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Los Angeles County, California.

13. Contact

Questions about these Terms? Contact us at legal@rempli.health.